The full tour

Built for how charity shops actually work

Seven jobs every shop juggles (pricing donations, claiming Gift Aid, thanking donors) and how KindStock quietly takes each one off your plate.

Donation to shop floor

Stock, priced and labelled in seconds

A donation becomes stock in a few taps: pick a category, set a price, and the barcode label prints at the intake station. It's an interface volunteers learn in their first shift.

  • Works with standard USB and Bluetooth scanners, and one's included in the box
  • Quick-add buttons for the items you price every day
  • Categories and pricing that fit your shop, not a supermarket
  • Barcode price labels printed as you go

The flagship

Gift Aid, claimed properly

Donors sign once at the counter kiosk. From then on every eligible sale is tracked at the till, and your claim builds itself: formatted, checked and HMRC-ready from the dashboard. No spreadsheets, ever.

  • 25p added to every eligible £1, claimed from HMRC
  • Donor consent captured at the kiosk and stored safely
  • Every eligible sale matched to its donor at the till
  • HMRC-ready claims from your dashboard
  • A full history and audit trail of every claim
  • The letters HMRC requires, emailed to your donors for you, including the end-of-year summary

Zero-risk practice

The real till, without the risk

Switch on training mode and new volunteers practise on the actual system with practice data that's clearly marked on every screen, kept apart from your live records, and reset in one click.

  • The same screens volunteers use on a real shift
  • Practice stock and sales seeded automatically
  • A banner on every screen, so nobody's ever unsure
  • Live records stay untouched, always
  • Enable, disable or reset from admin in one click

People, not paperwork

Know the people behind the donations

Every donor gets a profile: what they've given, what it raised, and whether Gift Aid applies. Thank-you letters are written for you, so nobody spends a Tuesday afternoon on a mail merge.

  • A profile and donation history for every donor
  • Thank-you letters and receipts, written for you
  • See what each donation raised over time
  • Gift Aid consent managed in one place
  • Contact preferences respected, always
  • Already have signed-up donors? We import them during onboarding

Know your shop

Reports you'll actually read

See how the shop is really doing: today, this week, this quarter. Sales, stock and Gift Aid in plain charts, with one-click export for when the treasurer asks.

  • Daily, weekly and monthly sales at a glance
  • See which categories earn their shelf space
  • Gift Aid tracked and projected through the quarter
  • Stock turnover and ageing, before it becomes a pile
  • Export to Excel, PDF or CSV

More than one shop?

Every shop on one dashboard

Run two shops or twenty from the same place. Compare performance side by side, move stock to where it sells, and give each role exactly the access it needs.

  • One dashboard across every location
  • Stock transfers between shops, tracked end to end
  • Per-shop and whole-charity reporting
  • Role-based access for managers, staff and volunteers
  • Keep pricing consistent across every shop

Offline first

The shop keeps selling

Thick walls, a flaky router, a rural exchange: none of it stops the till. The in-shop server runs everything locally and syncs to your dashboard the moment the connection returns.

  • Sales carry on with no internet at all
  • The in-shop server creates its own WiFi network for the tills
  • Ethernet and 4G backup for the cloud connection
  • Everything syncs the moment the line comes back
till shop server cloud selling internet down, still selling catching up

Contactless giving

Donations by card, right at the counter

A tablet by the till invites supporters to give £2, £5 or £10 with a tap. No forms and no rattling tin, just a calm, dark screen that suits the counter.

  • Set the amounts that suit your shop
  • We'll sort the right card reader setup with you on the call
  • Every donation lands in your transaction history
  • A dark, customer-facing display designed for the counter

See the whole thing working

A few minutes in the interactive demo, no sign-up needed. Then, if it looks right for your shop, see exactly what it costs.