What it costs
One package. One monthly price.
Every KindStock shop gets the same thing: the full hardware kit, all the software, and free onboarding with the team. £69 + VAT a month on a 24-month contract, no setup fee.
The KindStock package
Everything your charity shop needs, in one box
24-month contract
No setup fee
£69 is our founding-shops price. The standard price will be £89. Join now and yours stays £69 for as long as you're with us.
Two or more shops? 10% off the whole bill.
Hardware included
- In-shop server unit
- Receipt printer
- Cash drawer
- All necessary cables
- Barcode scanner
- Till screen
- Label printer
Software included
- Gift Aid automation
- Stock management
- Donor tracking
- Real-time reports
- Cloud dashboard & automatic backups
- Works with poor internet
- Creates WiFi hotspot
- Multi-till support (first till included)
- Ethernet & 4G backup
And with every package: free onboarding, training and UK support.
No card form, no self-service sign-up. It starts with a conversation.
If you need more
Optional add-ons
The standard package covers most shops' needs. These are here if you ever want more, each at a simple monthly price. Just get in touch when you need one.
Additional tablet
£15/month + VAT- Extra tablet station
- Use as till, kiosk, or pricing station
Additional till point
£25/month + VAT- Add a second or third till
- Includes hardware connection support
eBay & online integration
£5/month + VAT- Multi-channel selling
- Sync stock online and in-store
API access
£15/month + VAT- Export donors & Gift Aid to your CRM
- Sales & revenue data for accounting
- Read-only REST API with JWT auth
Branding pack
£5/month + VAT- Custom branded receipts
- Custom colour scheme
Questions, answered
Frequently asked questions
Questions shops usually have. If yours isn't here, just ask.
What's included?
One box with everything in it: an in-shop server that creates its own WiFi network, plus a receipt printer, cash drawer, barcode scanner, till screen and label printer. The server keeps the shop selling even when the internet is slow or down, and syncs to the cloud whenever there's a connection.
What's the founding price?
£69 + VAT a month is our founding-shops price for charities that join us around launch. The standard price will be £89, but founding shops keep £69 for as long as they stay with KindStock.
Why a 24-month contract?
The hardware comes with no setup fee, so we spread its cost across the contract. That's what makes the monthly price possible. If your circumstances change mid-contract, talk to us; we'd rather find an answer together than hold a shop to a contract that isn't working.
Who owns the hardware?
KindStock does, throughout, which means repairs and replacements are our job, not yours. If the printer gives up on a busy Saturday, email us and we'll get you working again. When a contract ends, the kit comes back to us.
Do prices include VAT?
Prices are shown excluding VAT: the package is £69 + VAT a month, and add-ons are + VAT too. We know many charities can't reclaim VAT, so we'd rather you see the real cost up front.
Can KindStock run more than one shop?
Yes, multi-shop support is built in. Each shop gets its own in-shop server and till points, and you see them all in one dashboard with per-shop and combined reporting. Charities with two or more shops get 10% off the whole bill: two shops would be £124.20 + VAT a month instead of £138.
Can I add more tablets or stations later?
Yes. Additional tablets are £15/month each, and additional till points are £25/month. You can add them at any time; just get in touch.
Does KindStock connect to my card machine?
Card terminal integration is coming. We're deliberately waiting to see which terminals our founding shops use before choosing which to integrate first, so early customers get a real say. Until then, the till shows the total and you take the card payment on your existing terminal as you do today.
What happens to our data if we leave?
It's yours, and it comes with you. Managers and administrators can export everything (donor records, sales history and financial reports) from the dashboard at any time, not just when leaving. No lock-in by hostage-taking.
What happens if my internet goes down?
The shop keeps selling. The in-shop server stores everything locally and syncs to the cloud when connectivity improves, so KindStock works even with poor or intermittent internet. You won't lose a sale because the internet dropped.
Is training included?
Yes. Every subscription includes free onboarding and training, done together over a call. We'll help your team get up to speed quickly, and additional training sessions are available for £99.
What does support look like?
Email us and your message goes straight to the person who built KindStock, with a phone call back as soon as possible if it's quicker to talk. No ticket queues, no call centre.
How does Gift Aid integration work?
KindStock automatically tracks Gift Aid eligible donations, calculates the tax reclaim, and generates HMRC-ready exports from your dashboard. Full Gift Aid functionality is included as standard, not as an add-on.
How much Gift Aid income could my shop expect?
It depends on your sales volume and how many of your donors have signed Gift Aid declarations. As a worked example: a shop turning over £5,000/month with 60% of sales eligible for Gift Aid could reclaim roughly £750/month. That's over £9,000 a year coming back to your charity from HMRC. KindStock makes sure nothing you're entitled to slips through untracked.
We already run Gift Aid. Can we bring our donors across?
Yes. KindStock has a donor import, so your existing signed-up donors come across during onboarding rather than re-signing at the kiosk. We'll help you bring them in as part of setup.
Do donors need an email address?
Yes. Donors sign up at the kiosk with their email address, and the letters HMRC requires (including the end-of-year summary) are emailed to them automatically.
Not sure if it fits your shop?
Talk it through with us. We'll be straight with you about whether KindStock suits your shop. No commitment, no pressure.